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Privacy Policy

Effective Date: July 27, 2025
Last Updated: September 18, 2026

Overview

check-ride.ai is operated by Starman LLC (“we,” “us,” or “our”) and powered by Critique AI. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our aviation training platform.

Information We Collect

Information You Provide

  • Account Information: Email address, name, and account credentials
  • Training Parameters: Aircraft type, operating location, endorsements/ratings sought
  • Payment Information: Billing details and transaction history (processed securely through third-party payment processors)

Information We Collect Automatically

  • Voice Data: Live microphone audio and spoken answers used during practice sessions with our AI examiner
  • Session Data: Training session transcripts, responses, session configuration, and performance metrics
  • Usage Information: How you interact with our platform, session duration, and feature usage
  • Technical Information: IP address, browser type, device information, and access logs

How We Use Your Information

We use your information to:
  • Provide and improve our AI-powered checkride simulation service
  • Generate personalized feedback and performance assessments
  • Maintain your training history and progress tracking
  • Process payments and manage your account
  • Provide customer support
  • Improve our AI models through anonymized and aggregated data analysis
  • Ensure platform security and prevent fraud

Voice and AI Processing

Before the iOS app prepares your first practice session or connects a voice session, we ask for permission to send session data for the processing described below. The app remembers your permission for the current disclosure; you do not need to approve each session. You can decline, in which case session preparation and voice connection will not proceed, or withdraw permission in the app’s Privacy settings. iOS microphone permission is requested separately before audio capture and can also be withdrawn in iOS settings. Practice sessions use remote processing: microphone audio, spoken answers, session setup, and relevant training context are sent to check-ride.ai. We use these named providers for the following purposes:
  • OpenAI: Receives session setup and relevant training context to prepare practice scenarios and organize the ACS topics covered by the session. It also receives relevant transcript and assessment context to evaluate answers and credit demonstrated knowledge across ACS topics.
  • Deepgram: Receives microphone audio to transcribe your spoken answers.
  • Google: Receives transcripts, session setup, and relevant conversation and assessment context to generate examiner responses and assessments. It also receives examiner response text to generate spoken audio.
  • Tavily: When source research uses this provider, receives relevant questions and session details, such as the aircraft description or selected airport, to find supporting sources. This does not require sending your microphone audio.
Our own Critique AI service, also operated by Starman LLC, uses relevant session assessments and training context to generate study guidance and research supporting sources. Only data relevant to a provider’s role is sent to that provider; not every provider receives every type of session data. We do not send your account password or payment-card information to AI providers. If we change the providers or data uses covered by the iOS disclosure, we update the disclosure and ask for permission again before using the changed processing. Any provider acting for us is permitted to process the data only to provide the contracted service and must maintain privacy and security protections at least as protective as those described in this policy and required by applicable law.

Data Protection and Security

We implement industry-standard security measures to protect your information:
  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access limitations to authorized personnel only
  • Secure Infrastructure: Cloud-based infrastructure with robust security protocols
  • Regular Audits: Ongoing security assessments and updates

Data Sharing and Disclosure

We do not and will never share your personal information with:
  • Advertisers or marketing companies
  • Flight schools or training organizations
  • The Federal Aviation Administration (FAA) or other regulatory bodies
  • Third-party analytics services (beyond anonymized, aggregated data)
We may share information only in these limited circumstances:
  • With service providers that operate parts of the service for us, including AI processing as described above, authentication, hosting, customer support, and payment processing
  • With your explicit consent for other uses
  • To comply with legal obligations or court orders
  • To protect our rights, safety, or property
  • In connection with a business transfer (with continued privacy protections)

AI Model Improvement

We may use your session data to improve our AI models, but only after:
  • Removing all personally identifiable information
  • Anonymizing voice patterns and speech characteristics
  • Aggregating data to prevent individual identification
  • Implementing additional privacy safeguards

Data Retention

  • Active Accounts: Training data retained while your account is active
  • Inactive Accounts: Data automatically deleted after 2 years of inactivity
  • Deletion Requests: We honor all user deletion requests within 30 days
  • Legal Requirements: Some data may be retained longer to comply with legal obligations

Your Rights

You have the right to:
  • Access your personal information and training data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your training history and performance data
  • Opt out of AI model improvement programs
  • Withdraw consent for data processing

Children’s Privacy

check-ride.ai is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

International Users

If you access check-ride.ai from outside the United States, your information may be transferred to and processed in the United States. By using our service, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. Your continued use constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions or requests: For data subject requests or privacy concerns, please include “Privacy Request” in your email subject line.